Only 9.6% of Change Succeeds

Only 9.6% of change succeeds. 70% of attempts actually make the organization worse.

Macro Plans, Micro Action.

Every major transformation requires you to engage in this paradoxical dance.

As Einstein said “In theory, theory and practice are the same. In practice, they are not.”

And that is why wholesale change almost always fails.

You have to start at the smallest viable point of value creation.

If you’re changing the school system, you start with a classroom.

If you’re changing the way we interact with Key Relationships in the funnel, you start with 20 KRs (Ideally the least consequential ones).

If you’re changing the way we deliver emergency services, you start with a single ER.

Jim Collins would say “Shoot bullets before cannonballs.”

What he means, is that all successful changes are led by improvements that are big enough to learn but small enough that when you don’t get it right, you don’t ruin the organization.

And by doing so, you de-risk the change. And amplify the impact.

Go slow to go fast.

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    August 30, 2022